📍 London (Hybrid) 💰 £35,000–£40,000 depending on experience

ClearWatt is building the confidence layer for the used EV market.

We provide battery health testing, EV diagnostics and real-world EV insights to consumers, dealers and enterprise partners across the UK. Our technology is helping bring transparency and trust to one of the fastest-growing areas of the automotive industry.

We’re now looking for an Operations Executive to join the team and help support our growing customer and dealer base.

About the role:

This is a broad, hands-on startup operations role.

You’ll work directly with consumers using the ClearWatt app, dealer partners using our diagnostic products, and the wider team as we continue to scale.

No two days are the same. One day you might be helping a customer understand their battery health report, the next supporting a dealer with a diagnostic test, managing hardware shipments, or helping improve an internal process.

You’ll be joining a small team where ownership, initiative and adaptability are highly valued.

What you’ll be doing:

Responding to consumer support tickets and enquiries
Supporting dealer customers with operational and technical queries
Helping troubleshoot issues relating to EV diagnostic testing and reports
Monitoring and responding to support inboxes
Assisting with preparation, dispatch and inventory management of diagnostic hardware kits
Supporting dealer onboarding and account management activities
Raising invoices for B2B customers
Following up on outstanding invoices and helping maintain strong payment discipline
Supporting wider operational and administrative activities as the business grows

About you:

We’re looking for someone who is:

Organised and highly reliable
Friendly, professional and confident communicating with customers
Comfortable managing multiple priorities simultaneously
Proactive and willing to take ownership
Tech-literate and quick to learn new systems
Excited by startups, technology and/or electric vehicles
Happy working across a wide variety of tasks rather than a narrowly defined role

Previous experience in customer support, operations, customer success, administration or account management would be beneficial, but attitude, adaptability and problem-solving ability are more important than direct industry experience.

Why join ClearWatt?

Join one of the UK’s fastest-growing EV technology businesses
Work directly with the founders and leadership team
Help shape how consumers and dealers buy and sell electric vehicles
Gain exposure across operations, customer success, technology and commercial functions
Grow alongside the company as we scale

If you enjoy variety, like solving problems and want to play a meaningful role in the transition to electric vehicles, we’d love to hear from you.

Skills

CRM (HubSpot)
Customer Support
Operations
Process Improvement
Account Administration
Inventory Management
AI Agents
Excel
Xero

Apply for this role

Fields marked * are required.

Your details

First name *

Last name *

Email *

Phone

Screening questions

Tell us about a time when you had to deal with something you’d never done before. How did you approach it, and what was the outcome? *

Imagine you start work on Monday morning and, at the same time: A customer is waiting for help. A dealer reports a technical issue. A shipment needs sending today. Your manager asks you to prepare an invoice urgently. How would you decide what to do first? *

What appeals to you about working for a small startup rather than a large company? *

Do you have the right to work in the UK for the foreseeable future? *

Where did you hear about this job role? *

What's your LinkedIn URL? *

Your CV

No file selectedPDF, DOC or DOCX · 10 MB max

Cover letter (optional)

No file selectedPDF, DOC or DOCX · 10 MB max

I agree to ClearWatt storing and processing my application data in line with the Privacy Policy. *

About the role:

This is a broad, hands-on startup operations role.

You’ll work directly with consumers using the ClearWatt app, dealer partners using our diagnostic products, and the wider team as we continue to scale.

You’ll be joining a small team where ownership, initiative and adaptability are highly valued.

What you’ll be doing:

Responding to consumer support tickets and enquiries

Supporting dealer customers with operational and technical queries

Helping troubleshoot issues relating to EV diagnostic testing and reports

Monitoring and responding to support inboxes

Assisting with preparation, dispatch and inventory management of diagnostic hardware kits

Supporting dealer onboarding and account management activities

Raising invoices for B2B customers

Following up on outstanding invoices and helping maintain strong payment discipline

Supporting wider operational and administrative activities as the business grows

About you:

We’re looking for someone who is:

Organised and highly reliable

Friendly, professional and confident communicating with customers

Comfortable managing multiple priorities simultaneously

Proactive and willing to take ownership

Tech-literate and quick to learn new systems

Excited by startups, technology and/or electric vehicles

Happy working across a wide variety of tasks rather than a narrowly defined role

Why join ClearWatt?

Join one of the UK’s fastest-growing EV technology businesses

Work directly with the founders and leadership team

Help shape how consumers and dealers buy and sell electric vehicles

Gain exposure across operations, customer success, technology and commercial functions

Grow alongside the company as we scale

If you enjoy variety, like solving problems and want to play a meaningful role in the transition to electric vehicles, we’d love to hear from you.

Apply for this role

Fields marked * are required.